Our documents

Wednesday 13 November, 2:00pm to 4:00pm, The Lounge at The Medway Centre, Medway Road, Huntingdon, PE29 1SF

We may take photos or film parts of our public meetings. Please tell us if you do not want to be photographed or filmed. You are welcome to take pictures or film our meetings and share them online, but please do not include anyone who has not given their their permission to be filmed or photographed.

Wednesday 11 September, 2:00pm to 4:00pm, Room 2, Arkenstall Village Centre, 7 Station Road, Haddenham, Ely, Cambridgeshire CB6 3XD

We may take photos or film parts of our public meetings. Please tell us if you do not want to be photographed or filmed. You are welcome to take pictures or film our meetings and share them online, but please do not include anyone who has not given their their permission to be filmed or photographed.

4:00pm to 5:00pm, Sawtry Old School Hall, Green End Road, Sawtry, PE28 5UY

2:00pm to 4:00pm 2:00pm to 4:00pm, Sawtry Old School Hall, Green End Road, Sawtry, PE28 5UY

Come to our Annual General Meeting, help us celebrate the successes of the last year and join our conversation about improving local mental health support.

The theme this year is mental health and we have an expert panel lined up to talk about the top issues in mental health services locally. Our panel includes:

• Two people with lived experience of services.
• Aly Anderson, Chief Executive, CPSL Mind.
• Tracy Dowling, Chief Executive, Cambridgeshire and Peterborough NHS Foundation Trust.
• Lois Sidney, Executive Director, The SUN Network.
• Dr Emma Tiffin, Cambridgeshire and Peterborough CCG
• Sandie Smith, Chief Executive of Healthwatch Cambridgeshire and Peterborough.

There'll be a chance to ask questions and share your own experiences. 

We will also be signing the Time to Change Employer Pledge to support mental health awareness in the workplace. Please encourage your employer to do the same.

This will be followed by a short Board meeting in the same room - click here to read the papers for the Board meeting. 

We may take photos or film parts of our public meetings. Please tell us if you do not want to be photographed or filmed. You are welcome to take pictures or film our meetings and share them online, but please do not include anyone who has not given their their permission to be filmed or photographed.

Wednesday 8 May 2019, 7:00pm to 9:00pm, Room JH2, City College Peterborough, Brook Street, Peterborough, PE1 1TU

Our Board meets every other month in public. These meetings are an opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.

If you have any questions for our Board, you can ask them at this meeting. Please let us know your questions by the end of Monday 6 May 2019, if you want an answer on the day. If we cannot answer your question at this meeting, we will make sure we get an answer for you afterwards.

We may take photos or film parts of our public meetings. Please tell us if you do not want to be photographed or filmed. You are welcome to take pictures or film our meetings and share them online, but please do not include anyone who has not given their their permission to be filmed or photographed.

Wednesday 13 March 2019, 2:00pm to 4:00pm, Chatteris Library 2 Furrowfields Road, Chatteris, PE16 6DY

At this meeting the Board will be:

• Asked to endorse the appointment of Saqib Rehman to the Board.
• Getting an update about the work we are doing to engage with local people on the priorities for the local Long Term Plan. The Long Term Plan, launched in January by NHS England, sets out all the things it wants health services to do better for people across the country. We have been funded by Healthwatch England to find out local people’s views and write a report to help develop the local plan.

Our Board meets every two months in public. These meetings are an opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.

If you have any questions for our Board, you can ask them at this meeting. Please let us know your questions by the end of Monday 11 March 2019, if you want an answer on the day. If we cannot answer your question at this meeting, we will make sure we get an answer for you afterwards.

Wednesday 16 January 2019, 11.00am - 1:00pm, St Ives Library, 4 Library Row, Station Rd, Saint Ives, PE27 5BW

Our Board meets every two months in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.

At this meeting the Board will get an update on what people are telling us about their experiences of local mental health services. Click here to read our mental health paper.

The Board will also get an update on our Information and Signposting service. Click here to read our Information and Signposting paper.

If you have any questions for our Board, you can ask them at this meeting. Please let us know your questions by the end of Monday 14 January if you want an answer on the day. If we can not answer your question at this meeting, we will make sure we get an answer for you afterwards.

Wednesday 14 November 2018, 7:00pm - 9:00pm, Directors' Meeting, The Wordsworth Room, March Library, City Road, March, Cambs, PE15 9LT

Our Board meets every two monthly in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.  

At this meeting the Board will get an update on the progress made by local providers regarding the NHS Accessible Information Standard.

Our Accessible Information as Standard report, published last year, showed that local health and care services were not always giving people with sensory and learning disabilities information in a format they could understand.

We made a number of recommendations as part of the report and have been asking health and care organisations what they are doing to make access to information fair.

Click here to read our Accessible Information as Standard report

If you have any questions for our Board, you can ask them at this meeting. Please let us know your questions by the end of Monday 12 November if you want an answer on the day. If we can not answer your question at this meeting, we will make sure we get an answer for you afterwards.

We may take photos or film parts of this meeting

Please tell us if you do not want to be photographed or filmed. Visitors to our meetings are welcome to take their own photos or recordings and share them online. However, we ask that you do not film or photograph people who have not given their permission to be filmed or photographed.

At this meeting the Board will get an update on the progress made by local providers regarding the NHS Accessible Information Standard.

Wednesday 19 September 2018, 2:00pm - 4:00pm, Directors' Meeting, The Meadow Community Centre, Rm 2, 1 St Catharine’s Road, Cambridge, CB4 3XJ

Our Board meets every two monthly in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.

If you have any questions for our Board, you can ask them at this meeting. Please let us know your questions by the end of Monday 17 September if you want an answer on the day. If we can not answer your question at this meeting, we will make sure we get an answer for you afterwards.

We may take photos or film parts of this meeting

Please tell us if you do not want to be photographed or filmed. Visitors to our meetings are welcome to take their own photos or recordings and share them online. However, we ask that you do not film or photograph people who have not given their permission to be filmed or photographed.

Wednesday 18 July 2018, 1:30pm-4:15pm, AGM, Etheldreda Room, Ely Conference Centre, Palace Green, Ely, CB7 4EW

Help us celebrate our first year as a combined Healthwatch for everyone in Cambridgeshire and Peterborough. We will be launching our 'It Starts With You' campaign to encourage more people to share their stories of care.

• We will be presenting 'Making a Difference Together' our Annual Report for 2017-18

• Hear from Will who is Deaf and Mick Scadden who is blind, talking about their experiences of using health and care services.

• Hear from Jan Thomas, the new Chief Officer of Cambridgeshire and Peterborough Clinical Commissioning Group, who will be talking about the CCG's financial recovery plan. The CCG has a deficit of £42.1 million and needs to have a plan to reduce this

There will be British Sign Language Interpreters at the meeting. Please let us know if you have any other access needs. 

Our AGM will be followed by a short business meeting from 4:15-5:15pm, in the same venue. This is also open to the public and you are welcome to attend. Click here to read the papers for the business meeting. 

We may be taking photos or filming parts of this meeting 

Please tell us if you do not want to be photographed or filmed. Visitors to our meetings are welcome to take their own photos or recordings and share them online. However, we ask that you do not film or photograph people who have not given their permission to be filmed or photographed.

Wednesday 18 July 2018, 4:15 - 5:15pm, Directors' Meeting, Etheldreda Room, Ely Conference Centre, Palace Green, Ely, CB7 4EW 

If you have any questions for our Board, you can ask them at this meeting. Please let us know your questions by the end of Monday 16 July if you want an answer on the day. If we can not answer your question at this meeting, we will make sure we get an answer for you afterwards.

We may take photos or film parts of this meeting

Please tell us if you do not want to be photographed or filmed. Visitors to our meetings are welcome to take their own photos or recordings and share them online. However, we ask that you do not film or photograph people who have not given their permission to be filmed or photographed.

Wednesday 16 May 2018, Room H1.12, City College, Brook St, Peterborough, PE1 1TU

If you have any questions for our Board, you can ask them at this meeting. Please let us know your questions by noon Tuesday 14 May if you want an answer on the day. If we can not answer your question at this meeting, we will make sure we get an answer for you afterwards.

We may take photos or film parts of our public meetings. Please tell us if you do not want to be photographed or filmed. Visitors to our meetings are welcome to take their own photos or recordings and share them online. However, we ask that you do not film or photograph people who have not given their permission to be filmed or photographed.

Our Board meets bi-monthly in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.

If you have any questions for our Board, you can ask them at this meeting. Please let us know your questions by Monday, 12 February if you want an answer on the day. If we can not answer your question at this meeting, we will make sure we get an answer for you afterwards.

• At this meeting we will be hearing from Charlotte Black, Service Director: Adults and Safeguarding (Cambridgeshire and Peterborough). She will be talking about the general adults service provision, including a forthcoming tender for adult home care services.

We may take photos or film parts of our public meetings. Please tell us if you do not want to be photographed or filmed. Visitors to our meetings are welcome to take their own photos or recordings and share them online. However, we ask that you do not film or photograph people who have not given their permission to be filmed or photographed.

Our Board meets bi-monthly in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved.

If you have any questions for our Board, you can ask them at this meeting. Please let us know your questions by Monday, 15 January if you want an answer on the day. If we can not answer your question at this meeting, we will make sure we get an answer for you afterwards.

At this meeting we will be hearing from Paul Marshall, Cambridgeshire Sector Lead for the East of England Ambulance Service NHS Trust (EEAST).

He will be talking about the new Ambulance Response Programme that EEAST have introduced to help them manage the challenges of providing both emergency and non-emergency transport. 

We may take photos or film parts of our public meetings. Please tell us if you do not want to be photographed or filmed. Visitors to our meetings are welcome to take their own photos or recordings and share them online. However, we ask that you do not film or photograph people who have not given their permission to be filmed or photographed.

Our volunteers visited Symonds House in Cambridge as part of our care home food project to find our about the residents' experiences of food and drink in the home.

At this meeting we will be talking about our Accessible Information as Standard report, published 8 November 2017.

People have told us that they are not always being offered accessible information as standard when they use health and care services even though this is the law. Our new report shares some local people's experiences, particularly those in the local Deaf community, and calls for better access to services for people with a communication need.  

There will be British Sign Language Interpreters (BSL) at this meeting. Please let us know if you have any other communication access needs. 

Pick up a copy of our new report - also available in BSL, Braille, large print, audio and easy read.

Our Board meets bi-monthly in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved. 

If you have any questions for our Board, you can ask them at this meeting. Please let us know your questions by Monday, 13 November if you want an answer on the day. If we can not answer your question at this meeting, we will make sure we get an answer for you afterwards.  

Our volunteers visited Keneydon House in Whittlesey as part of our care home food project to find our about the residents' experiences of food and drink in the home.

This home specialises in dementia care for older people. Fourteen of the residents are in the late stages of dementia. The team chatted with three residents, four members of staff, the Manager and a regular visitor at Keneydon House on 18 July 2017.

After our visit, we made the following suggestions to improve care in the home: 

• Introducing a picture menu to encourage residents to get involved in making daily choices.
• Having a member of staff in the dining room with the residents to encourage eating and socialising.
• Using plate covers to protect and keep food warm in transit, especially as staff were often waylaid.

As a result of this visit, the home has started using plate covers to keep the food warm. They have also started a folder with pictures of the meals for residents. 

Come to our first Board Meeting in Peterborough.

Our Board meets bi-monthly in public. These meetings are another opportunity for you to find out about the work we are doing, share your experiences of health or social care services and get involved. 

At this meeting, our Directors will hear from Oliver Hayward, Assistant Director of People Commissioning and Commercial Operations at Peterborough City Council. He will be talking about the work being done by our county and city councils to develop services for people and communities across Cambridgeshire and Peterborough. A number of key staff members now work in the same role across both Cambridgeshire County and Peterborough City Councils. Services include: adult social care, children and families' services, education, community and safety, and commissioning. 

If you have any questions for our Board then you can ask them at this meeting. Please let us have any questions by Monday 11 September so we can answer them on the day. If we can not answer your question at this meeting then we will make sure we get an answer for you afterwards.  

Residents told us they were given a choice of meals for breakfast, lunch and tea, and they could ask for drinks and snacks at any time.

The menu runs four-weekly and is designed with pictures and words. This helps residents with speech or language difficulties or memory problems understand the options available. Residents can vary the times of their meals and where they take them.

Our volunteer visitors saw staff being responsive to the needs of residents, chatting with them and giving help where it was needed.

Elizabeth Edgar, the home's Manager, said 'We are pleased with how the report reads and we found your visit very useful, it’s always good to have others look at a service to gain new ideas.'

Huntingdon Town Hall, Market Hill, Huntingdon, PE29 3PJ

This is the Annual General Meeting for Healthwatch Cambridgeshire.

• Hear from Stephen Posey, the CEO of Papworth Hospital, about their planned move to the Cambridge Biomedical Centre.
• Hear about and help celebrate our achievements in 2016-17 as Healthwatch Cambridgeshire. We will be presenting our draft annual accounts and report. We will also present the Healthwatch Peterborough annual accounts and report.
• Meet some of our new Directors, joining from Healthwatch Peterborough, and find out about the opportunities for us as a merged Healthwatch for all of Cambridgeshire and Peterborough.

There will be an opportunity to ask your questions. 

The meeting is in public and everyone is welcome. It will be followed by a business meeting which you are also welcome to stay for.

Item 07  - New Papworth Hospital presentation

New report looks at young people’s attitudes and understanding of mental health in Cambridgeshire and Peterborough

Young people tell us what they think about the language that is used to describe mental health, what their experiences of services have been and how they would like to get help if they need it. The Being Happy, Being Me project has been undertaken to help local commissioners re-design young people's mental health services.

We found that young people can be confused about the words we use to describe mental health and well-being. Words like thriving and resilience were not commonly understood. More needs to be done to address issues around stigma and encourage young people to understand that mental health is something we all have and need to nurture.

As part of our project, we spoke to over 500 young people at four secondary schools in Cambridgeshire and Peterborough. Around one in seven of the young people who shared their thoughts with us told us that they have had experience of using mental health services.  They also shared with us some of the things that would help make mental health support work well for them. 

This project is part of a programme of work with young people to help local health and care commissioners understand what will help young people keep emotionally well and cope with difficulties in life.

It was funded by Cambridgeshire County Council, Peterborough City Council and Cambridgeshire and Peterborough Clinical Commissioning Group. They are working together to develop a new way of providing mental health care for young people, called ‘I-THRIVE’.