Healthwatch is your health and social care champion.
It is our job to make sure you are listened to when important decisions are made about local health and care services.
We listen to local people to find out what is working well within our local health and care services, and what needs to be better. We log what local people tell us, and share this anonymously with the organisations who make decisions about our care. This helps them to improve care where it is needed.
We have statutory powers and can challenge health and care decision makers if care isn’t working in the way it should, or if we think a decision has been made where people have not been able to contribute. They have to listen to us, and they have to reply.
We are part of a national network through Healthwatch England, and have direct links with regulatory bodies such as the Care Quality Commission and Monitor.
We are part of Healthwatch Cambridgeshire and Peterborough. Find out about our work in Peterborough here.