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Making care better with you

Talk to us 0330 355 1285 enquiries@healthwatchcambridgeshire.co.uk

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The difference you've helped us make

27/06/2019

Healthwatch has helped to improve health and care services for some of the most vulnerable people in our area thanks to the experiences local people have shared.

Come to our annual showcase event on 10 July in Sawtry and hear about the work we have been doing at Healthwatch Cambridgeshire and Healthwatch Peterborough to make services better for people locally.

In the last year, our local Healthwatch has listened to more than 5,000 people from across Cambridgeshire and Peterborough to find out what is important to them.  

Improving dental care

We have raised awareness of the problems thousands of local people face trying to find an NHS dentist. Our ‘Finding an NHS Dentist’ report identified the biggest issues in Peterborough and Wisbech.

There is now funding in place to increase the availability of out of hours’ dental care in Peterborough, but this is only a partial short-term fix. We will be following up on our big report later this year and finding out what is being done to make sure local people can book an appointment with a high street NHS dentist when they need one.

Making services better

We have also done important work to make sure health and care services meet the needs of some of the most vulnerable people in Cambridgeshire and Peterborough. This includes:

  • Helping Cambridgeshire and Peterborough Clinical Commissioning Group make information about Continuing Health Care easier to understand. This service was in crisis in early 2018 with a backlog of over 900 patients.
  • Making sure young women at Clare Lodge, a female only secure unit for young people aged 10 to 18 years, have more one to one time with an advocate. This is after we found that the young people were only getting one hour of advocacy support a fortnight shared between all residents.  
  • Asking the NHS to set up a Special Allocation Service to care for patients barred from routine GP practices. This service is now being developed.

Shaping health and care services

We support individuals to speak directly to the people who make decisions about local health and care services through our regular public meetings.  These bring commissioners and providers together with members of the local community to talk about local issues.

This year we have launched a brand new Health and Care Forum in Fenland which has already helped local people quiz health and care staff on issues like the North Cambs Hospital redevelopment and urgent and emergency care in the Fens.

In addition, our Healthwatch took over supporting Cambridgeshire County Council’s Adult Social Care Partnership Boards and the Wheelchair Users’ Forum in June 2018.  As part of this work, we’ve helped Cambridgeshire County Council and Peterborough City Council look at how they can work together more effectively in the future.

Read our Annual Report for 2018-19 and find out how we have:

  • Continued to champion the involvement of local people in the development of health and care services.
  • Helped more than 200 people with information on where to get help or advice.
  • Worked with our 39 fantastic volunteers who help us listen to people’s experiences and visit local services.

Come to our AGM and Showcase

Wednesday 10 July, 2:00pm to 4:00pm, Sawtry Old School Hall, Green End Road, Sawtry, PE28 5UY

Come to our Annual General Meeting, help us celebrate the successes of the last year and join our conversation about improving local mental health support.

The theme this year is mental health and we have an expert panel lined up to talk about the top issues in mental health services locally. Our panel includes:

  • People with lived experience of services.
  • Aly Anderson, Chief Executive, CPSL Mind.
  • Tracy Dowling, Chief Executive, Cambridgeshire and Peterborough NHS Foundation Trust.
  • Lois Sidney, Executive Director, The SUN Network.
  • Sandie Smith, Chief Executive of Healthwatch Cambridgeshire and Peterborough.
  • Dr Emma Tiffin, Cambridgeshire and Peterborough CCG

There'll be a chance to ask questions and share your own experiences. 

We will also be signing the Time to Change Employer Pledge to support mental health awareness in the workplace. Please encourage your employer to do the same.

Click here to see the papers for our AGM

Book a seat at the AGM

When you book, please let us know if you need information in a different format, such as large print, speech to text or British Sign Language.

We have still got a few spaces left for any organisations who want to book an information stand at our AGM and showcase event.

Downloads

Read our Annual Report here

Plain Text / Large Print edition. Most suitable for screen readers.

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