First of our care home food and drink reports published
05/07/2017
Our volunteers stepped up to the plate when they dined with the residents at Rheola Care Centre in St Ives on a planned visit to the home.
Residents told us they were given a choice of meals for breakfast, lunch and tea, and they could ask for drinks and snacks at any time.
The menu runs four-weekly and is designed with pictures and words. This helps residents with speech or language difficulties or memory problems understand the options available. Residents can vary the times of their meals and where they take them.
Our volunteer visitors saw staff being responsive to the needs of residents, chatting with them and giving help where it was needed.
Elizabeth Edgar, the home's Manager, said 'We are pleased with how the report reads and we found your visit very useful, it’s always good to have others look at a service to gain new ideas.'
Report updated on 10 July in line with feedback, to clarify the home's Resident of the Day scheme.
Downloads
Recent
Making mental health support better for young people more at risk of mental illness
28/09/2017
Young people need more flexible, creative solutions to give them the information and support they need to stay mentally well. Our new report, ‘Minding us: Improving services for young people at greater risk of mental ill heath’ tells the stories of young people's experiences of mental health...
Healthwatch challenges local health commissioner’s decision to suspend fertility services
20/09/2017
The decision to suspend fertility services in Cambridgeshire and Peterborough is against national guidance and will have a huge impact on those affected, particularly poorer people. Val Moore, Chair of Healthwatch Cambridgeshire and Peterborough, has written to Cambridgeshire and Peterborough...
