Healthwatch Board meeting in public and AGM - 13 July 2016
What we've done this year
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Listened to hundreds of local people, online and face to face, visiting those not always heard by decision makers.
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Asked questions about important issues; e.g., when the older people’s health and adult community services contract collapsed in December after only 8 months.
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Published 16 reports into local health and care services, including: local care homes; children and young people's mental health services; Gypsies and Travellers health needs; and local GP, NHS 111 and pharmacy services.
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Won a national Healthwatch Award for ‘Working with the Care Quality Commission’.
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Continued to work with our 23 dedicated volunteers; they have helped us listen to stories, visit local services and even run workshops to help professionals understand local people’s experiences.
