1. Playing the part in improving older people's care

    News -

    More than 70 people came to an emotional performance of Phyllis, a play about an older woman’s experiences following a fall.

  2. Hearing loss often ignored

    Blog -

    Hearing loss is a condition ignored by society and the people who have it.

  3. Making choices about the end of life

    News -

    Most people want to die at home, but the reality is that the majority of us are spending our last days in hospital.

  4. Tackling the NHS funding crisis in Cambridgeshire and Peterborough

    Report -

    Healthwatch wants to see people and organisations involved in conversations about how to tackle the funding crisis in the local NHS.

  5. Wanted: health services closer to home

    News -

    Poor travel and transport connections in Cambridgeshire and Peterborough are affecting people's access to effective healthcare, according to our new report published last month.

  6. Teething problems affect Trust IT change

    News -

    Some patients have had problems with appointment bookings at Hinchingbrooke and Peterborough City Hospitals following a recent update to their IT systems.

  7. Mental health and parenthood

    News -

    New mums and dads in Cambridgeshire and Peterborough have contributed their personal stories to a new Healthwatch England report 'Mental health and the journey to parenthood'.

  8. Consultation over plans to raise social care contributions

    News -

    Cambridgeshire people receiving adult social care from the county council, including people on disability benefits, may have to pay a bigger contribution for their care.

  9. Wisbech gets new GP out of hours and NHS 111 service provider

    News -

    A three-year-push to change NHS 111 service provider in Wisbech comes good today.

  10. New patient group gets policy change at hospital trust

    News -

    A new patient group - recruited with help from Healthwatch - is up and running, aiming to help shape policy and services at local hospitals.

  11. Why mental health at work matters

    News -

    What happens at work has a big impact on people’s mental health – and vice versa.

  12. Thank you to the dedicated team who saved my life

    News -

    Today – October 10 – is World Mental Health Day. And we are telling the story of Bex Ward-Turner from Cambridgeshire.

  13. Healthwatch publishes report into end of life choices

    Report -

    Talking about death is still thought of as taboo or difficult and people are confused about how to make their final wishes.

  14. How people would spend extra NHS cash in Cambridgeshire

    Report -

    People in Cambridgeshire and Peterborough want faster, easier access to GP services and clear information to help them manage their health.

  15. Responses to our What Would You Do? report

    News -

    Responses to our What Would You Do? report from the Sustainability and Transformation Partnership and the Health and Wellbeing Partnership.

  16. Report on the state of health and care in England

    News -

    A ‘perfect storm’ could be brewing for people using mental health, learning disability and autism services, warns the Care Quality Commission.

  17. Improving the NHS for people with autism and learning disabilities

    News -

    People with autism and learning disabilities say they need much more support and help to live full, healthy and productive lives, says our new report.

  18. Carers' Partnership Board meeting - 12 February 2019

    Report -

    The board has a presentation on local government shared services (LGSS) and hears from Centre 33 about new research into young carers.

  19. How Mick uses his experience of losing his eyesight to help improve social care services

    Blog -

    Huntingdonshire resident, Mick Scadden, told us about his experience of losing his eyesight, how it affected his mental health and what he does now to help make services better for other people.

  20. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    ​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  21. Older People's Partnership Board meeting - 4 March 2019

    Report -

    The meeting hears about the Enhanced Response Service running across Cambridgeshire and about county charity Cam Sight which supports people of all ages with low vision and blindness.

  22. Older People's Partnership Board - Terms of Reference

    Report -

    Read the Terms of Reference for the Older People's Partnership Board

  23. Carers' Partnership Board Terms of Reference 2023

    Report -

    Read the Carers' Partnership Board's Terms of Reference.

  24. Carers' Partnership Board Annual Report 2018-19

    Report -

    A review of the Board's activities and discussions 2018-19.

  25. Healthwatch policy - Data Protection

    Report -

    This policy says how we look after people's data. It was approved at our Board's meeting in December 2022

  26. Healthwatch policy - Confidentiality

    Report -

    This policy says how we will collect, store and maintain the information that people share with us in a way that values their privacy. It was approved at our Board's meeting in December 2022.

  27. Healthwatch policy - Complaints

    Report -

    This policy says how people can complain about our work if they need to. It was approved at our Board's meeting in March 2020.

  28. Physical Disability Partnership Board - meeting 19 February 2019

    Report -

    The meeting hears about changes to the law around new build housing and disability access from Mark Taylor from Cambridge City Council.

  29. Healthwatch policy - Conflicts of Interests

    Report -

    This policy says how we manage conflicts of interest for those who work and volunteer for us. It was approved at our Board meeting in July 2020.

  30. Healthwatch policy - Disciplinary

    Report -

    This policy says how we help and encourage all employees to achieve and maintain standards of conduct, attendance and job performance. It was approved at our Board's meeting in November 2020.

  31. Healthwatch policy - Enter and view

    Report -

    This policy says how we will use our power to enter and view to visit places that provide health or adult social care services. It was agreed at our Board's meeting in May 2020.

  32. Healthwatch policy - Environmental

    Report -

    This policy says how we are committed to developing and promoting policies and practices which help to sustain the environment. And how we will minimise, wherever possible, our impact on the environment.

  33. Healthwatch policy - Equality and diversity

    Report -

    This policy says what we will do to ensure equality of opportunity and equal treatment for all staff, volunteers and Directors. It was approved at our Board's meeting in March 2020.

  34. Healthwatch policy - Escalation

    Report -

    This report says how we will escalate health and social care issues for consideration by the organisations and individuals who can make change happen. It was approved at our Board's meeting in July 2020.

  35. Physical Disability Partnership Board - Terms of Reference

    Report -

    Terms of Reference for the Physical Disability Partnership Board.

  36. Sensory Impairment Partnership Board - meeting 19 February 2019

    Report -

    The meeting hears about raising awareness of Charles Bonnet Syndrome, where a person whose vision has started to
    deteriorate sees things that aren't real.

  37. Learning Disability Partnership Board - meeting 19 March 2019

    Report -

    The meeting discusses the planned merger of the Cambridgeshire and Peterborough Partnership Boards.

  38. Learning Disability Partnership Board - Terms of Reference

    Report -

    Terms of Reference for the Learning Disability Partnership Board, March 2020.

    These Terms of Reference are in the process of being reviewed

  39. Learning Disability Partnership Board - meeting 12 December 2018

    Report -

    The meeting hears from Specialist Housing Advisors who help people find the right housing.

  40. New Directors join our Board

    News -

    Two new directors have joined our Healthwatch Board. Nadia Emmony and Paul Jobling were endorsed at our Board meeting in Cambridge yesterday.

  41. Join your local NHS Trust

    Advice and Information -

    NHS Foundation Trusts are accountable to patients and members of the public who have the right to become members. Find out how to get involved and have a say on what happens in our local NHS Trusts.

  42. Sorting out a problem with healthcare

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. Find out how to complain about healthcare services.

  43. Healthwatch policy - Financial controls

    Report -

    This policy says what we will do to make sure that we are using public money wisely and following proper financial procedures. It was approved at our Board's meeting in March 2021.

  44. Healthwatch policy - Health and Safety

    Report -

    This policy says what we do to protect the health of our staff and volunteers. It was approved by our Board of Directors in May 2021

  45. Healthwatch policy - Health and wellbeing

    Report -

    This policy says what we will do to establish a positive health and wellbeing culture within our Healthwatch. It was approved at the Board's meeting in July 2021

  46. Healthwatch policy - Social Media Policy

    Report -

    This policy says how we will use social media to involve people in our work. It was approved at our Board's meeting in September 2020.

  47. Healthwatch policy - Reserves

    Report -

    This policy sets out the amount of reserves that we will keep so we can meet any financial obligations relating to staff, services and premises. It was approved at our Board meeting in March 2022.

  48. Healthwatch policy - Governance

    Report -

    This policy says how we will manage the organisation to make sure that what we do is in the public interest and that our resources are used wisely. It was approved at our Board's meeting in July 2024.

  49. Healthwatch policy - Safeguarding adults

    Report -

    This policy says what we will do to help keep adults at risk safe from harm. And help protect them from abuse and neglect. It was approved at our Board's meeting in March 2022.